Refund & Return policy

SLEEK-GEEKS- RETURN POLICY 

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At Sleek-geeks, we take pride in offering quality products and a trustworthy experience for collectors, players, and hobbyist in the TCG community. Due to the Nature of the TCG Industry, we maintain a strict no Returns policy  on all TCG products.

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WHY NO RETURNS? 

the TCG market is highly susceptible to price fluctuations, condition sensitivity, and product integrity concerns. Once a product leaves our hands, wed ca no longer guarantee its untouched condition, authenticity, or potential exposure to external elements. this applies especially to:​

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• Sealed Products (e.g., Booster boxes, ETBs, packs)

• Single Cards

• Opened Items 

• Promotional Products or Pre-orders

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Exceptions & Order Issues 

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While we do not accept general returns, we understand that mistakes or issues can happen. if you receive an item that is:

• incorrect (wrong item sent)

• damaged in transit (sealed product only)

• missing your order

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Please contact us within 48 hours of delivery at (ming@sleekgeeks.com) with your order number and clear photos of the issue. we'll work with you promptly to make it right-whether that means sending a replacement or issuing store credit when applicable 

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Pre-Orders

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all pre-orders are final. Cancellations may be requested Prior to the product's release date but are subjected to a 10% restocking fee to cover processing and holding costs.

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Thank You

 

We truly value your support and understanding as we work to keep the TCG experience safe, fair, and enjoyable for all collectors and players. Our policy is designed to maintain the integrity of the products we sell and to ensure a level playing field for our entire community. 

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if you have any questions, don't hesitate to reach out.

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--the Sleek-Geeks Team

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