Return Policy.
Return Policy
At SLEEK-GEEKS, our main goal is to ensure that all our customers are completely satisfied and happy with their purchases. If for any reason you’re not in love with your order, you can easily return it within a generous window of 30 days from the date of purchase.
Conditions for Returns:
To ensure a smooth return process, items must be unused, in their original packaging, and include all accessories that came with the product. Please note that sale items are also eligible for return within 30 days of delivery, but they may be subject to different conditions, so we encourage you to check the specific terms related to sale products.
Return Process:
Initiate a Return: First, contact our friendly customer service team to request a return authorization. You’ll need to provide your order number along with the reason for the return to get started.
Pack Your Item: Next, securely pack the item you wish to return, ensuring that all original materials are included.
Ship It Back: Use the shipping label provided by our team for convenience. Please note that you’ll be responsible for the return shipping costs unless the item was defective or there was an error on our part.
Refund Processing:
Once we receive your return, we promise to process your refund within 5-7 business days. Please keep in mind that it may take a little extra time for your bank to reflect the refund in your account.
Exchanges:
If you’d prefer to exchange an item for something else, just initiate a return for the original item and place a new order for the item you'd like instead.
If you have any questions or require further assistance regarding your return, please feel free to reach out to our customer support team. We’re always here to help and make your shopping experience as smooth and enjoyable as possible!